Customer Stories

Jebbinar: Adapting In-Store Personalization for Online Consumers

MECCA Brands shows how they used Jebbit to bring their outstanding in-store experiences online - just in time to offer personalized offers to Mother's Day shoppers.

When the Coronavirus pandemic suddenly hit Australia, MECCA Brands – the area’s leading prestige beauty retailer – had to find a way to adapt quickly. Forced to close all of its physical stores, MECCA needed a way to recreate their personalized in-store brand experiences for their online customers.

How could MECCA create discovery moments, provide customer recommendations, and learn more about their customers without the help of their sales associates?

MECCA turned to Jebbit for a fast & powerful solution that would allow them to remain agile and flexible as circumstances changed. With Jebbit, MECCA’s CRM team was able to create an engaging, shoppable experience that mirrored the type of interaction that a customer would get from an in-store sales associate.

In this webinar, learn how you can:

  • Generate campaign conversions 3x greater than average.
  • Launch digital, interactive experiences in less than 30 days.
  • Better understand what your customers want & need from you.


Published June 11, 2020


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